Business Essential Services
As a Technology Service Provider, we are committed to strengthening your business with essential technology services and robust security solutions. Our Business Essential package is designed to establish a baseline for technology services, drawing from global best practices including CIS, New Zealand NCSC, Essential 8, and the UK’s Cyber Essentials controls.
Our package listed below includes a variety of services to ensure a secure, reliable, fully managed, and cost-effective solution. All services are continuously monitored and managed to ensure optimal performance.
Internet Access and Phone Service
Stay connected with our wide range of internet access technologies, utilizing our nationwide network of Ultra-Fast Fibre Broadband and Fibre Ethernet services.
Keep your internet secure with our managed router or firewall service. We ensure your device is always up to date with the latest manufacturer-recommended software updates, thoroughly reviewing and quality-checking each update to maintain your device’s security and operational efficiency.
Our cloud-hosted managed business telephone system provides simple, affordable, and resilient communication solutions. With seamless third-party integrations for platforms like Microsoft Teams, it’s the ideal choice for business communications.
Email and Collaboration
Microsoft 365 Business Premium offers a comprehensive productivity suite, including full versions of Word, Excel, PowerPoint, and Outlook on desktop, web, and mobile. It also provides collaboration tools like Microsoft Teams for chat, calls, online meetings, and webinars, facilitating seamless communication and collaboration.
With advanced security and enterprise-grade features, it safeguards you against cyber threats. Data protection is enhanced with features like Azure Information Protection and Defender for Office 365, which protect sensitive data across emails, Teams, and OneDrive. Comprehensive device management is performed through Microsoft Intune, ensuring all business devices are secure and compliant.
The solution is cost-effective and scalable, combining multiple services into one subscription, offering great value for money. Its flexible plans can grow with your business needs, making it suitable for businesses of various sizes.
For a professional image it provides business email with a custom domain name, enhancing business credibility. Partner managed support allows you to benefit from the knowledge and experience of Microsoft-certified professionals who understand your business and technology solutions. Prioritized partner support ensures faster response times with access to Microsoft Premier Partner support for critical issues, minimizing disruption to your business operations. Additionally, there is flexibility to receive support remotely or on-site as needed.
Microsoft 365 Business Premium should be used because it enhances productivity with essential Office apps and collaboration tools, helping teams work efficiently from anywhere. It supports seamless collaboration, especially in remote and hybrid work environments, and offers robust security features to protect against phishing, ransomware, and data loss. Device management is simplified, allowing businesses to easily manage and secure all devices. Overall, it offers a comprehensive solution at a competitive price, designed to help SMBs stay productive, secure, and competitive in today’s digital world.
Domain Hosting and Security
Our managed domain hosting services cover the purchase, renewal, and management of DNS (Domain Name System) settings, along with robust security measures to protect your domain from various threats.
Key features include DMARC (Domain-based Message Authentication, Reporting & Conformance) management, which helps prevent email spoofing by ensuring only authorized senders can use your domain. Additionally, we ensure both SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) are implemented to further enhance email security.
SPF specifies which mail servers are permitted to send emails on behalf of your domain, while DKIM adds a digital signature to your emails, verifying that they haven’t been altered in transit. Together, these technologies provide a comprehensive security framework to safeguard your domain and maintain the integrity of your communications.
By offering these services as a managed solution, we ensure that your domain remains secure and operational, allowing you to focus on your core business activities.
Domain Registration Webstore
Cyber Security Services
Our essential cybersecurity solutions offer multiple layers of protection for both employees and devices. This approach minimizes the attack surface and effectively blocks potential threats.
Key Features:
Regular reviews of technology services will be conducted to assess their performance and security. Additionally, cost analysis will ensure that the solutions remain cost-effective and aligned with business goals.
Microsoft 365 Email and Collaboration advanced security protection, including web link URL Click-Time Protection, file scanning and phishing protection for both internal and external communications, file attachment sandboxing and sanitization.
Continuous dark web monitoring for exposed, stolen employee business email and password credentials.
Business Password Manager. Protect, discover, share and rotate passwords, passkeys and confidential data in a zero-knowledge vault with role-based access control. Simplify and strengthen auditing and compliance while achieving organization-wide visibility, control, event logging and reporting.
Advanced MFA security. Stay protected with flexible multi-factor authentication (MFA) including options using FIDO2 for phishing-resistant authentication.
Endpoint Security protection for computers and servers, including a software firewall, website link (URL) protection, DNS website content filtering, file scanning, data storage encryption, malicious software and unknown threat protection.
Endpoint Posture Management provides automated vulnerability detection, prioritization and patching of the vulnerability. This reduces the risk of a data breach or other security incident and protect your organization’s digital assets.
Mobile Security protection for mobile phones and tablets, including website link (URL) protection, DNS website content filtering, phishing protection, file download scanning, malicious software and unknown threat protection.
Zero Trust endpoint protection for computers and servers. Allow only approved applications and scripts to run, and blocks everything else including malicious software and unknown threat. Other features include privilege elevation, application isolation (Ringfencing) and storage access control.
Backup and Disaster Recovery
Many cloud software as a service (SaaS) providers do not safeguard your data from accidental or malicious deletion. Recovery options, if available, are often limited to a maximum of 30 days and typically only allow bulk item restores.
Our Cloud Backup for Microsoft 365 offers comprehensive data protection for various Microsoft 365 services, including SharePoint, Exchange, OneDrive, Teams, Entra ID, and more. It provides secure, automated backups up to four times a day, ensuring that data is retained and recoverable. This solution is designed to protect against data loss from accidental deletions, ransomware attacks, and other threats, while also ensuring compliance with regulatory requirements.
Implementing a robust backup and recovery process will protect your data, saving both time and money.
Infrastructure Management
A robust network infrastructure is crucial for secure and reliable internet and network access. To maintain security and optimal performance, ongoing management and maintenance are essential.
Our network infrastructure management service takes a proactive approach.
Key Features:
Management of network switches, wireless access points, telephones, and printers.
Network firewall or routers monitoring and management.
Remote monitoring and management of computers and servers.
Managed Detection and Response for computer and server systems.
Microsoft 365 and Intune monitoring and management.
Remote helpdesk support tool.
PBX monitoring and management.
Employee Training
Cybersecurity
Training employees with cybersecurity awareness programs and ensuring they are proficient in the software products they use is vital for businesses. Cybersecurity awareness programs equip employees with the knowledge to recognize and respond to potential threats, such as phishing attacks, malware, and social engineering tactics, thereby reducing the risk of security breaches.
Our Partners
