Humanising IT: Introducing Personos and David Klug

When you start with a passion for helping people and a talent for all things tech, add over two decades of global experience, you get Personos. David Klug, Founder and Managing Director of Personos, believes deeply in personal relationships and working with clients. Instead of chatbots or FAQ help support, they come out and visit, get in touch through email, Teams and on the phone. Real people, real conversations.  

 

This personal touch means they are agile and can swiftly respond to queries or security concerns. Their broad knowledge base and understanding of software systems means they can cherry pick for you and focus on business level outcomes while you get back to work. “I created Personos to help businesses have a personable IT experience with someone they can trust and rely on.”

 

David has seen the evolution in the world of IT from hardware like bricks to the tiny microprocessors and cloud computing of today. Even when he was a schoolboy in Durban, South Africa, David loved working with computers, so much so his teachers would ask him to fix their computers before going to the school’s technical support. For a hobby he would build computers and sell them, creating custom builds for teachers and selling them to the school. Fast-forward and he is still doing much the same: listening to his client’s needs, sourcing personalised solutions and pulling together the IT solutions that work for them and their businesses.

 

David is a hardworking and humble man who really appreciates life in New Zealand and values family time. Having moved to New Zealand with a small family, David now enjoys the large extended family and diverse relationships with all ages and stages.

 

Before calling New Zealand home, David developed much of his career in London and is trusted by many long-term clients there with their IT systems. Initially he played a key role at the London Development Agency IT department who came together to support the London 2012 Olympics. From there he went to support management consulting services at Celerant Consulting and later Hitachi Consulting. David then created his own business, working with previous colleagues who became his London clients. In London he also oversaw the IT fit-out of a holistic health venue with consulting rooms, restaurant and teaching rooms using the latest IT and multimedia systems. Over time, a finance company and an employee referencing company have also entrusted aspects of their IT to David.

 

David often sees businesses frustrated that they don’t have the time to invest in IT. They struggle to get to grips with what seems like a whole new world, all the while distracted from their core focus of their business. David gets it.It can also be challenging not knowing where to start with managing IT. That’s where David and Personos can help. They understand that you want to get on with your job so they can create an empowering IT setup to free up your time.This means you can offload time spent on IT.

 

With David’s extensive experience, you can also have the reassurance of dedicated support and you know that your systems are kept up-to-date and compliant. Your IT can be simplified by having it all managed in one place, saving you time and money and bolstering your defense against cyber threats. “Data is like a new currency – people will go to great lengths to get hold of it so businesses need to protect it and that is where we can help. We look at what is at the core of our clients’ businesses and pick security software and services accordingly.”

 

The IT landscape is constantly evolving with cyber security as a crucial part of every business today. As more business is done from outside the office, having a comprehensive security solutions in place will help you minimize your cybersecurity risks. David has always been ahead of the cyber security curve and is well-placed to keep your business safe.

 

Because Personos has relationships with a broad range of hardware and software suppliers, they can curate what you need. Different businesses require different solutions. It is not a one-size-fits-all model but a personalised collection of services and programmes to suit the industries and businesses of his clients. This is another area Personos can help.

 

Personos works closely with their clients to execute their IT goals. Pass the pain on and they can take care of the rest, you do what you do best. “In the ever-changing, security-centric world of IT, it is our business to keep up with change so you don’t need to.” You can trust David and the team with your IT.

 

Call us today to talk about how we can help you.

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